You can define the Internet banking as a set of technological tools that provides a financial institution for customers to make banking transactions through the computer using your Internet connection.
The website is the distribution channel for Internet banking service. A web page is a document, whose content was developed in a special language called HTML programming that enables the distribution and exchange of information in different formats such as text, video or audio through the Internet.
The interface used is connected to the same applications used by bank branches, in the event that the bank has physical offices and ATMs, by allowing the user to perform online transactions over the Internet.
Internet banking to tools offering a financial institution for your customers to do their banking through the computer using your Internet connection. This represents a revolution not only in the aspect of transaction processing, but also in customer service, staff generally far.
At present , it is difficult to argue that the Internet is changing the way companies are doing business. All indications are that perhaps in the future, the Internet will become a central hub for business, in the way we relate, as is currently the phone. One of the transformations taking this new world is that customer expectations have changed. They now demand access 24 hours, 7 days a week, to products and services tailored to their needs, and not enough to have a physical presence such as an office structure.
The bank does not escape this reality. Traditionally developed their strategies, focusing on its business lines. This is evolving into a focus on customer relationships, integrating products and services.
With increasing competition , financial institutions must provide a new range of products and services, and be able to operate on the market faster than its competitors. These should reach as many customers as possible, regardless of their location (office, home, hotel, airport) or access them (branches, land line and mobile computers). For this, the financial institutions are using new channels that cater to these needs.
These channels leverage much of the existing business infrastructure and adapt to this new way of doing business. One of these channels is the Internet. In any case, it is not the Internet from a strictly technological standpoint, but how using the Internet and associated technologies can help them adapt to the new banking environment traditional virtual financial environment, the new scenario of the economy .
Now, what is the best Internet Banking?
No doubt the current supply is growing every day, allowing us to make a comparative always constant in an attempt to see what the Internet bank that provides greater advantages as Internet bank. To answer the question we can say today that BBVA is considered as the best Internet Banking.